Joost Labs – Staying True to Our Underground Roots
About Joost Labs LLC
Our founder, Jamison Rogers, started bodybuilding in 1992. He had packed on a few pounds since college, and was looking to transform the way that he looked and the way that he felt. He never imagined that he'd end up devoting the next 20 years of his life to the sport. After seeing the dramatic changes in his own life, he became an evangelist for the sport – training amateur bodybuilders nationwide, speaking at local events and, eventually, founding his own hardcore sports nutrition company.
Joost Labs is now Jamison's main passion – he prides himself on carrying only a handpicked selection of the best bodybuilding supplements that the industry has to offer. Supplements that stay true to his, and the company's, underground roots that go all the way back to those gritty Chicago gyms. His one criteria for a product to be included in our inventory? It has to get results. Period.
New bodybuilding supplements companies spring up on the web every single day. Aside from our results oriented, “underground” approach to choosing the supplements that we carry, we strive to set ourselves apart by being the industry leader when it comes to providing customer service and making your purchasing experience as simple and secure as possible.
To that end, we've put a few things in place for you peace of mind.
1)Responsive Customer Service
Have a question? Concern? Want a quick update on your order? Our US based customer service team is here to help. Call us at 1-866-498-7060 from 8am to 5pm EST, Monday through Friday, and you'll speak with one of our trained and knowledgable professionals who are here to assist you with a smile. In addition, we're available by email at email@example.com, where we strive to respond to all queries within 24 hours.
2)Simple, Easy to Understand Guarantee and Refund Policy
Don't you hate it when a company hides their refund policy in a bunch of legal jargon? When they do that, there's usually a reason. Our policies are simple. If there's a problem, we'll make it right. Get more information, in plain English, on our Guarantee and Refund Policy now.
Secure shopping should be the standard for companies doing business online. Unfortunately, that isn't always the case. We've installed a secure, SSL enabled shopping cart to protect your personal information. We also accept Paypal and all major credit cards via a secure connection to give you an added layer of security.
Bottom Line: We're bodybuilders. Just like you, we've been buying sports supplements for years. We know what makes a good shopping experience, and we know what it takes to pack on mass and take your body and your life to the next level. And we're to help on both counts.